dc22 takes your personal data seriously. This Privacy Policy explains exactly what information we collect when you use the dc22 platform, why we collect it, how we use it, and what rights you hold over your own data as a user based in Pakistan.
Before diving into the full legal text, here is a plain-English summary of what dc22 commits to on every account, every session, every transaction.
dc22 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing firms. Your data exists on dc22 to operate your account — nothing else. Pakistani players can register and use dc22 with full confidence that their details are not being monetised externally.
dc22 collects only the information that is necessary to operate your account, process your PKR transactions, verify your identity under KYC requirements, and comply with our licensing obligations. We do not collect data beyond what these purposes require.
All data transmitted between your device and dc22 is protected by 256-bit SSL/TLS encryption — the same standard used by major Pakistani banks including HBL and UBL. Your dc22 Login credentials, payment details, and personal information are encrypted at rest and in transit.
You have the right to access, correct, and request deletion of your personal data held by dc22. You can also request a portable copy of your data. These rights are exercisable at any time by contacting dc22 Support. Requests are handled within 30 days of receipt.
dc22 uses cookies solely for session management, security, and platform performance monitoring. We do not use third-party tracking cookies for advertising profiling. The cookies section of this policy sets out exactly which cookies dc22 places on your device and why.
dc22 will never send you promotional emails or SMS messages unless you have explicitly opted in during registration or through your account settings. You can opt out of all marketing communications at any time — either via the unsubscribe link in any email or by updating your dc22 account preferences after dc22 Login.
This Privacy Policy ("Policy") describes how dc22 ("dc22," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," "User") who access or use the dc22 platform, website, and associated services available at dc22.app, including the dc22 Login portal, sportsbook, casino lobby, and all related pages.
dc22 is committed to handling your personal data responsibly and in accordance with the principles of our international gaming license. By registering an account or continuing to use dc22, you acknowledge that you have read and understood this Policy. If you do not agree with how dc22 processes personal data as described herein, you should discontinue use of the platform and close your account.
This Policy was last updated in January 2026 and supersedes all previous privacy notices published by dc22.
dc22 acts as the data controller in respect of all personal data collected through the dc22 platform. As data controller, dc22 determines the purposes and means of processing your personal information and is responsible for ensuring that such processing complies with applicable data protection obligations under our licensing framework.
For all privacy-related queries, requests, or complaints, you may contact dc22's designated data protection point of contact at:
Email: [email protected]
Subject line: Privacy / Data Protection Request
dc22 will acknowledge all data-related correspondence within 48 hours and provide a substantive response within 30 calendar days of receipt.
dc22 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party identity verification and payment processing partners. The categories of personal data dc22 may collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, photograph | Provided by you; KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address (city, province) | Provided by you at registration |
| Financial Data | JazzCash/EasyPaisa account identifiers, bank account numbers (HBL, UBL, Meezan), USDT wallet address, deposit/withdrawal history | Provided by you; payment processors |
| Account Data | Username, account balance, betting history, game session logs, bonus usage, responsible gaming limits set | Generated through platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Automatically collected |
| Usage Data | Pages visited on dc22.app, games played, bet types placed, time spent on platform, clickstream data | Automatically collected |
| Communications Data | Records of support interactions, live chat transcripts, emails sent to [email protected] | Provided by you via support channels |
Sensitive Data. dc22 does not intentionally collect special categories of sensitive personal data (such as health information, political opinions, or biometric data) unless specifically required for responsible gaming interventions (for example, information you voluntarily share when requesting self-exclusion support). Such data is handled with heightened protection and is not used for any other purpose.
dc22 uses the personal data we collect for the following purposes:
dc22 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except for initial fraud screening which is always subject to manual oversight where an account action is triggered.
dc22 processes your personal data on the following legal bases:
dc22 does not sell or rent your personal data to any third party. dc22 may share your personal data with the following categories of recipients only where necessary and under appropriate data protection safeguards:
All third parties with whom dc22 shares personal data are required to process that data only for the specified purpose, to maintain appropriate security standards, and to handle it in a manner consistent with this Privacy Policy.
dc22 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing and legal obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, dc22 will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification.
dc22 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While dc22 implements robust security measures, no online platform can guarantee absolute security. You are also responsible for maintaining the confidentiality of your dc22 Login credentials and for reporting any suspected unauthorised account access to [email protected] immediately.
dc22 uses cookies and similar tracking technologies on the dc22.app website to ensure the platform functions correctly, to keep your session secure after dc22 Login, and to understand how users interact with the platform. dc22 does not use third-party advertising cookies or behavioural tracking pixels.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, dc22 Login authentication, CSRF protection, load balancing | Session / up to 24 hours |
| Functional | Remembering your language preference, game lobby layout settings, responsible gaming reminder frequency | Up to 12 months |
| Performance / Analytics | Aggregated, anonymised platform usage statistics used to improve dc22 page performance and user experience | Up to 24 months |
Strictly necessary cookies cannot be disabled as they are essential for the dc22 platform to operate. You may configure your browser to refuse or delete functional and performance cookies, however doing so may affect your platform experience. Most modern browsers — including those used on Pakistani Android and iOS devices — provide cookie management settings in their privacy or settings menus.
As a dc22 user, you hold the following rights in relation to your personal data held by dc22. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request" and your registered username:
dc22 will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case dc22 will notify you of the extension and the reasons for it within the initial 30-day period.
dc22 does not knowingly collect personal data from individuals under the age of 21. The dc22 platform is strictly intended for adult users who meet the minimum age requirement of 21 years.
If dc22 discovers, through age verification or any other means, that personal data has been collected from an individual under 21, dc22 will immediately suspend the relevant account, delete all associated personal data to the extent permitted by law, and report the matter to our licensing authority where required.
If you are a parent or guardian and believe that your child under the age of 21 has registered a dc22 account or provided personal data to dc22, please contact us immediately at [email protected] with the subject line "Underage Account Report." dc22 will investigate and act on such reports as a priority matter.
dc22 operates under an international gaming license, and some of the third-party service providers dc22 works with — including KYC verification providers, game software suppliers, and cloud infrastructure operators — may be located outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries outside Pakistan.
Where dc22 transfers personal data internationally, it takes appropriate steps to ensure that your data receives a level of protection consistent with this Privacy Policy, including:
By using dc22, you acknowledge and consent to the transfer of your personal data as described in this section.
dc22 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, platform features, or regulatory requirements. When we make a material change to this Policy, we will:
Your continued use of dc22 after any Policy update takes effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should close your dc22 account before the effective date of the update.
It is your responsibility to review this Policy periodically. The most current version is always available at dc22.app/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or dc22's handling of your personal data, please contact dc22's support team using the details below. All privacy-related correspondence is handled with priority.
Email: [email protected]
Subject line for data requests: Privacy / Data Rights Request
Response time: Within 48 hours (acknowledgement); within 30 days (substantive response)
Support availability: 24 hours a day, 7 days a week, in English
For general platform support unrelated to privacy, please also use [email protected] or the live chat feature available after dc22 Login.
Ready to experience a secure, licensed casino and sports betting platform built for Pakistani players? Your data is safe with dc22 — always.